Returns & Exchanges
At Nano-treat, we stand behind our advanced skincare science and want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, we offer a 30-day return window for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization (RA) number.
- 2.Pack Your Items
Carefully place the product in its original packaging, ensuring it is securely sealed to prevent damage during transit back to our laboratory.
- 3.Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned item, we will process your refund to the original payment method within 5-7 business days.